So you've had a good look around our site at all our great hammocks, but now you might be wondering why you should purchase from us? What do we offer in the way of service and benefits? We believe strongly that you deserve not only great products but also 'great service'. However it a term that can be easily thrown around these days so what does this mean to us and more importantly for you?

1. Friendly, prompt communication and email response. We are always ready and happy to receive and reply to emails and queries at any time. We always aim to reply to you within a few hours, but atleast within 24 hours. We are contactable anytime, daytime, evenings and weekends, anytime and are always more than happy to answer any queries, questions or concerns you may have. You can always expect to receive friendly, fast and helpful service from us.

2. Super quick dispatch. Order during the day, and we'll have your purchase packaged and on the way to you within 24-48 hours (on business days) and we strive to be quicker than this if we can. All packages are sent via International Couriers and we provide you with real-time tracking. You can expect to receive your purchase within 2-5 business days of ordering. To aid with quicker delivery, a daytime contact phone number and the provision of an occupied address for signatures on delivery is always helpful. 

3. Free Shipping. Order any product this month and receive free shipping Europe wide.

4. Great value. We are solely an online based store, which is beneficial for you. We are able to offer you a great range of top-quality hammocks from the comfort of your own home. Save on time and petrol while purchasing at great value prices.

5. Fair Trade. We employ and work with many Indigenous Mayan Mexican weavers in remote village areas of Yucatan, Mexico. Existing work opportunities are hard to come by in these areas and we pride ourselves on providing sustainable worker friendly job opportunities. We believe in Fair Trade principles and pay and reward our workers fairly for their skillful hammock weaving. All materials are provided to our weavers, so they are in no way indebted, and are simply paid fairly for each hammock produced, working to their own schedules. This shows through in the high quality hammocks they produce as our weavers are happy in their work.

6. Mexican Hammock Specialists. We are Specialists in Mexican Hammocks. We sell only Authentic and traditionally hand-woven Mexican made hammocks. We can provide you with expert advice and experience on all things hammocks - we have all the information you may need.

7. Honesty and fairness. We are here for the long term, and are determined to provide an honest, fair service and product to our customers at all times. We want to see you happy and enjoying your hammock, and this is always our main concern. So if for any reason you are unhappy with your hammock purchase, let us know, we'll sort it out for you. We offer a 30 day guarantee. Feel you have purchased the wrong size or style of hammock, no problem simply return and pay for postage we'll change it over for you.

8. Specials and package deals. We offer regular specials and hammock package deals, and are also happy to make up a package for your requirements. We can also provide for large/bulk/retail orders if you require. If you would like further information on purchasing in bulk/retail quantities or or to be updated of specials then feel free to Email us.

9. We love our Mexican hammocks. Swinging between our favourite trees in summer, and watching TV from our chair hammock in winter! Every home should have a hammock for rest and relaxation and we want you to experience this enjoyment and feeling. That is why we'll go out of our way to ensure you are happy with the whole process. If for some reason you are not, please just let us know and we'll make it right for you. Every hammock also comes with information on hanging, use and care to ensure you know about and how to look after your hammock properly for years to come.

10. Payment. We offer totally safe and secure online payments through PayPal. However if you wish to pay by other means, internet banking, bank deposit, cheque etc, whatever is easiest for you, please just email us for details. You can even buy gift vouchers for our products through our site. Available on all our product pages.